How quickly are appeals responded to?
We respond to correspondence relating to appeals within 14 days. You can check the status of an existing appeal online.
Does the amount owed for a Parking Charge Notice increase whilst an appeal is being reviewed?
The amount of a Parking Charge Notice will not increase whilst your appeal is being reviewed.
How can I appeal my ticket?
Who decides the outcome of my appeal?
The appeals department will consider each appeal on their own merits and write back to advise you of the outcome.
Can I appeal online?
The appeals department does accept appeals online. Please access: http://appeals.ce-service.co.uk/
I had a blue disabled badge on display?
Your blue badge does not entitle you to any parking privileges on private property. We would refer you to your blue badge handbook for more information.
Why is the charge so high?
The charge falls within the British Parking Association’s recommended guidelines for car park enforcement.
I sold this vehicle; I am no longer the keeper
The DVLA has informed us that you were the keeper of this vehicle at the date of the incident.
If you were not the Keeper at that date, please obtain evidence of this from the DVLA and forward it to us.
Why have I received a letter from a debt collector, solicitor, or your legal team?
Your file has been passed over as part of our debt recovery process, as a result of the non-payment of this PCN.
Why don’t you have to issue the ticket on my windscreen?
Tickets that are issued on private land are not required to be placed on the vehicle windscreen.
The Road Traffic Act only requires statutory authorities to issue tickets on the vehicle windscreen.