Frequently asked questions

The appeals department will consider each appeal on their own merits and write back to advise you of the outcome.

Yes and if your appeal is successful, you will get a full rrefund.

The appeals department does not accept appeals via fax or email.

All appeals must be in writing and sent to our Liverpool address.

Your blue badge does not entitle you to any parking privileges on private property. We would refer you to your blue badge handbook for more information.

The charge falls within the British Parking Association’s recommended guidelines for car park enforcement.

The DVLA has informed us that you were the keeper of this vehicle at the date of the incident.

If you were not the Keeper at that date, please obtain evidence of this from the DVLA and forward it to us.

Please send a stamped address envelope to the address on the bottom of your ticket and they will issue you with a receipt.

Your file has been passed over to our debt recovery agents Newlyn due to failure of payment of this PCN.

Please send a cheque for £10.00 to the appeals department requesting photographic evidence and this will be sent to you.

We rarely place tickets onto the windscreen of cars.

Most of our car parks are managed by ANPR cameras and then the ticket is then sent to you via the post.

Tickets that are issued on private land are not required to be placed on the vehicle windscreen.

The Road Traffic Act only requires statutory authorities to issue tickets on the vehicle windscreen.

Your details were obtained from the DVLA.